Using Your Prescription at a Dispensary

Confirm the document requirements

Individual dispensaries are responsible for their own identity, document and compliance checks. Ask what they need before travelling to the shop. A national prescription service does not remove those checks.

Describe the document you hold and ask whether a digital copy is sufficient for their process. Avoid sending identity or medical files to an unverified contact.

Keep these items ready

Save your PDF where you can find it easily. Before presenting it, make sure the complete document is readable, including its signature and prescription details.

• ✓Your original doctor-signed PT33 PDF
• ✓The passport or Thai ID matching the prescription
• ✓The issuing clinic’s details, already on your document
• ✓Your order reference if you need help from My Thai Doctor

If a shop asks for clarification

Ask which detail or document is missing, then contact support or the clinic as appropriate. Do not alter the PDF or assume a different shop will apply the same checks.

For medical instructions, consult the clinic. For an email-delivery problem or a personal-detail correction, My Thai Doctor support can help with the administrative process.

Keep the purpose of the document clear

Use the document only for your own prescribed medical treatment. It is not permission to share a prescription, ignore its treatment details or transport cannabis across borders.

The government’s tourist notice is linked below. Check official information when your plans involve travel or questions beyond the prescription service.